Excellent advice, good market knowledge - results exceeded my expectations.
— Don MacPhee
We were 100% satisfied with the very professional and helpful real estate advice and services provided by Jenna and Brooke. We met Jenna by happenstance at a property her team was selling and Jenna offered to provide us with a no obligation appraisal on our own home. Jenna and Brooke came to our home armed with research they performed in order to justify their appraisal. They persuaded us of the value in using a realtor and were enthusiastic (but not pushy) in their approach. Within a week the Richie team assisted us in selling our home for nearly $100,000 over asking and before our home hit the MLS. Jenna was particularly understanding in providing us with the options available, the risks and advantages associated with those, and in helping us choose the right option for us as we were considering an offer.
— Jill Alexander
Brooke and Jenna made selling my condo stress free. This was my first time selling and they addressed all my questions and made me feel comfortable with my decision to sell. Brooke and Jenna are very knowledgeable friendly and very attentive and made me feel like I was an important client. I highly recommend Brooke and Jenna for all real estate needs. Thank-you for making one of life's most stressful events easy.
— Cheryl Brown
We got to know Ritchie Twin team during our first month here in Ottawa when we were struggling to get our rent sorted out. Although we managed to get the rent on our own, but that was not been possible without the valuable advice from Ritchie team. A year after, we decided to go for owning a property in Ottawa, and of course we reached out to Ritchie Twin team. They arranged for us to view many properties across different neighbourhoods in Ottawa (lost tracking of numbers 😊) and submitted many offers tell we finally won ours. During this 4 month period, the team have always demonstrated deep understanding of the consistently changing real estate market in Ottawa, kept us up to date with all what we needed to know, and provided candidate and professional advice throughout. If anything we could describe the outcomes of this experience, it would be “trust”! We know now by experience that we have a trusted and experienced real estate professional team that we would be happy to recommend to any of our friends, neighbours, or family members around us in Ottawa!
— Abdul Sibai
Brooke and Jenna sold our home despite the COVID-19 pandemic for over asking. They were very professional and efficient, and we sold in a week of listing, but despite so, we never felt like we were rushed or not taken care of! I'd also like to give a shout out to all of their professional contacts that we used: contractors, cleaners, home staging, photographers, and lawyers, all of whom are equally excellent and professional. I would definitely recommend the Ritchie twins for a peace of mind sale.
— Allan Hoang
As a former member of the Canadian Armed Forces, I’ve experienced numerous relocations, most of which involved buying and/or selling a house. I’ve been particularly impressed with Brooke Ritchie for her responsiveness, thoroughness, and professionalism. I would highly recommend her for preparing, listing and negotiating the sale of your house.
— Greg Matte
Brooke was very professional, pleasant & willing to make several changes to our area of interest & was flexible with our budget as time went on.
Her advice was bang on and her knowledge of the various areas of our interest for semi-bungalows & bungalows was extremely helpful. I would definitely recommend both Brooke & Jenna to anyone wanting a professional, knowledgeable, time-sensitive, organized and efficient agents for buying or selling.
We are confident Brooke & Jenna will give us the most up-to-date advice, time and care as we move forward.
— Keith & Cathy Ritchie
After seeing how professional and efficient Brooke handled the purchase of my daughters home, there was nobody else to help me with my sale. Regardless of the difficult times surrounding the COVID 19 pandemic, Brooke remained calm, reassuring, and beyond helpful. All of my needs and questions were handled with such knowledge I felt confident in my decision of choosing Brooke. I'm beyond thrilled to share the news of a quick sale thanks to the hard work and dedication of this wonderful agent.
— Mary Johnston
Brooke went above and beyond to help us purchase our first home. There were definitely some hiccups along the way on the seller's end, but she handled everything gracefully and in the end we got a lot more than we had anticipated. I would HIGHLY recommend Brooke, and her Sister for any real estate needs. We are extremely happy with the service she provided us with and wish her all the best!
— Chelsea Lees
As a recent retiree I had decided to move from Calgary to be with Family in the Ottawa area. I suddenly found myself in very unfamiliar surroundings and really knew very little about the area. I looked at a place that Jenna had listed and although I didn't purchase that particular one I was very Impressed when I met her and she gave me a new found confidence that together we would find a place I would call home.
She targeted the Amenities I desired and the demographics of the City that appealed to my lifestyle. I felt comfortable and quickly dismissed places that would not appeal to me and precisely targeted exactly what I was looking for. I had always thought I was more comfortable dealing with an older more seasoned Veteran's in the Real Estate Business but instantly found Jenna's eagerness, doggedness and diligence far outweighed agents I had previously dealt with. She made a stressful time for me turn out to be a genuinely nice experience and always respected my time and made herself available for every ridiculous question I pondered. I would unquestioningly consult Jenna for future Real Estate transactions and would definitely recommend her to my Family and Friends for their dealings as well. As a side note she found me a Competitive Insurance Agent, A Great Lawyer and an Extremely Qualified Home inspector to round out the Sale all who seems to posses the same Quality of service and professionalism.
— Ken Duncan
Brooke is a very pleasant and patient realtor. Her professionalism and determination to find the right place paid off. She also provided me with excellent contacts for inspection and legal services. When things get tough she does too. I am happy with my new home.
— Paul Andrews
To All Future Clients.
I was very satisfied with the professional and courteous manner in which they handled the sale of my house in Kanata. Despite being new to the real estate profession they both demonstrated knowledge beyond their years in the handling of the associated documentation and were well versed in the terminology. They were always willing to listen to my concerns and opinions, and learn about anything in the construction of my property that might raise questions during the sale. They also had many useful suggestions to make my place look its best and offered solutions to minor problems with the presentation.
I knew them both for a few years having met them in their other occupations and had seen what intelligent, diligent and patient workers they both were, qualities they made use of when dealing with other difficult agents and customers. I had no doubt that they would work extremely hard on my behalf and they did, even helping me finish up some of the minor renovations.
In summation I would highly recommend them as agents and if I was selling or buying again I would call them immediately.
— Todd Evans
When my husband and I found out we were expecting our first child, we decided it was time to finally settle down and purchase our first home. I was referred to by a friend to The Ritchie Twins. I didn’t know that real estate agents do not charge you to help you find a home. They both spent time with us, getting to know us better so they could better help us find the home of our dreams. They started sending us listings that fit us exactly. They would take the time to show us listings that we liked, at any time and day we requested as my husband and I both have very hectic schedules. I never felt pressured and I always felt they were honest and sincerely cared about us making the right purchase for what we were looking for.
Then we finally found the house we always dreamed of! I’m so grateful that Brooke and Jenna always encouraged us to be patient and their advice paid off in full. They helped us with making an offer, adding in conditions and getting the proper inspections done, things that we would have had no clue to do on our own. The sellers accepted our very first offer and everything went so smoothly thanks to The Ritchie Twins, we couldn’t have done it without their help and dedication. They even came to visit us in our new home after the closing date and brought us a house warming gift and keep in touch by phone and email to make sure everything is still going well.
I would recommend them to anyone I know and when we grow our family and decide to move, I can assure you they will be selling our house for us too.
— Dawn & Jordan
We recently used the Ritchie Real Estate Team to purchase our new home. My boyfriend and I were first time home buyers and they made our experience run smoothly. They listened to our needs and showed us properties that reflected what we asked for.
They were very honest and gave us their advice and guidance that I defiantly listened to and valued. We appreciated their patience and drive to find us a home that we can honestly say we love today!!
Thanks Ladies!! It was a great experience working with you 🙂
— Katie Robinson
I can’t say enough wonderful things about the job that Jenna and Brooke did for us! Their first priority was what was good for us and really cared about what we wanted. They are extremely dedicated and really care about their client’s best interests.
— Krista Gardner
Jenna and Brooke are military move specialists! The extra training they have put themselves through in order to meet the unique needs of their military clients makes them one of the best real-estate teams in the Ottawa Region. They will ensure you get the most that your home can offer, including appraisal and staging, offering suggestions and small investments with big payoffs. Their connections in the industry provide a wide range of services and they will always go the extra mile! My personal experience when moving from Ottawa to Gagetown made a normally stressful experience into something I had 100% confidence would not be a problem all while trying to conduct a handover! If you are getting posted in to or out of Ottawa, I highly recommend Jenna and Brooke Ritchie.
— Glen Dunlop
You did a great job having it sold in a month! I’m happy to provide a testimony on your service:
Brooke and I got to know each other in an Open House she hosted. When she contacted a year later I knew she is the one to work with as she showed the determination and patience you need to make a deal done. We work together and she proved her professionalism and effectiveness. She helped us find our dream house and got my existing house sold in a month. Beyond the results, she and Jenna are very attentive to our requests and always there to work us through tough issues. I would highly recommend their services as they can make a huge difference. I look forward to doing business with you both again.
— George and Jenny
The Ritchie Twins came so highly recommended and have lived up to their reputation and then some! The level of knowledge & professionalism that they bring to the table is outstanding. If you’re buying…or selling you need this team to represent you!
— Karen Kavanagh
Brooke and Jenna Ritchie with Remax Core recently sold our home. We would highly recommend this competent Team. Their vibrancy and energy level, always evident. They spent considerable time researching the housing market before advising us concerning all aspects of listing our home. We respect their integrity, admire their confidence and appreciated their knowledge.
Their delightful, personable way contributed to an easy and comfortable flow. This aspect was also reflected in interpreting the ongoing interest in our home as well an asset in their capable negotiation skills. We have bought and sold many homes over the years and wish we could have had Brooke and Jenna as our realtors in all instances.
— Guy and Marian Brethour
The Ritchie Twins were my boyfriend and I's buyer agents for our first home purchase together. We were not sure if we wanted to go with a new home build or re-sale, but Brooke and Jenna helped find us the perfect re-sale home in no time! We put an offer in the day after the home was first listed and although there were many people interested, we got it! We did a 2-week closing, which can be very stressful as there are a of things that need to get done, but with their expertise and guidance they made us feel at ease. There were a few issues that came up in the home inspection report and Brooke made sure that those problems were dealt with before we moved in; overall we couldn't be happier! If you are looking to buy or sell a home, I would 100% recommend giving them a call!
— Megan Stagg
Brooke and Jenna were great and went above and beyond. Besides being great real estate agents and getting us an awesome price for the house, they helped with all the things around the stressful process of selling my mother's house. They helped advertise our garage sale and provided a table, arranged for a contractor to do landscaping, and arranged for a handyman to fix up odds and ends inside. When we had trouble removing the deep freezer (which the buyers didn't want) Jenna and her boyfriend stepped up to help. We highly recommend them.
— Alexander & Andrey Anishchenko
After 40 years of living in our home in Bell's Corners and raising our 3 kids, we decided it was time to move to the country. We were fortunate to have Brooke and Jenna Ritchie take charge of selling our home. From our first meeting to our last meeting, which was over a two week span, things couldn't have gone better. Our house sold for well over asking price and that is thanks to the hard work and dedication of our agents. Thank you Brooke and Jenna.
— Jean & Richard Coulterman
We’ve bought and sold many houses over the years and hands down our best experience has been with Brooke and Jenna. There are extremely hardworking and capable. From initial visit, to thorough analysis of value, to detailed preparation for sale, to staging, multimedia, showings and final sale (within a day) they proved to be true professionals.
Brooke and Jenna earned our respect and our trust and we’ll no doubt be working with them again
— Jacques & Ann Dostaler
These ladies were able to come and view my house 2 hours after I had contacted them. It was staged, pictures were taken it went live and was sold in 5 days for way over the asking price. I had a very cooperative tenant in my house and the girls dealt directly with her, freeing me up from having to be the middle person with information. They are extremely professional and I was kept up to date with all pertinent information in a very timely matter. The staff at the real estate firm was also very responsive with sending my lawyer and my bank all the paperwork needed to get the ball rolling. I was very impressed with these ladies and would highly recommend them to anyone looking to buy or sell.
— Cynthia McLaughlin
We recently sold our home with Jenna as our selling agent and the whole experience was well handled and seamless. All advertised services were offered as per their website. She and Brooke did an excellent job with staging the house for showings and ensured that viewings were properly handled during the pandemic. She was quick to respond to any questions we had, provided recommendations for third party providers as needed and provided sound advice throughout the process. All in all they made a stressful transaction in a stressful time a lot less stressful.
— Dwayne D'entremont
I recently sold my home with Jenna and it could not have gone better. She was very professional and informed on the current market. I don't live in the Ottawa area so it was great to have a realtor I could trust to handle the whole process. It is the second time I have had Jenna as a realtor and it certainly won't be the last!
— Jason Kelly
We found the Ritchie Twins Real Estate Team to be professional, well organized, knowledgeable and creative. They were thorough during our first meeting which reduced possible misunderstandings. Jenna consulted us and checked in frequently and appropriately. They used technology such as videos and drones. Any issues as they arose were resolved quickly and efficiently through a broad range of available contractors. The price anticipated by Jenna was almost to the dollar. We were pleased with the service and the results.
— John Service
I don't often have time to leave reviews but exceptional experiences warrant them. Working with Brooke Ritchie and her team was excellent from start to finish, including after the purchase was complete. Looking back I would have to say the entire process of working with Brooke was excellent. She was highly professional but genuinely personable which is a rare trait. Clearly identified my objectives, actively pursued the right fit and negotiated hard when I needed her skill sets to kick into high gear. Not to mention, providing sound advice during the engagement and forethought about the investment potential downstream. Brooke even noticed I liked some furnishings during the final walkthrough, offered to speak with the seller and I owned them the next day for half the retail price. All in all, through Brooke and her network, I was able to secure what I wanted under budget and meeting my sense of urgency. Enjoyable, memorable and 10/10 would recommend to family, friends and colleagues. Thanks Brooke, see you for the next one!
— Josh Awad
Brooke and Jenna are the most fantastic relators. They where incredibly professional, conducted a sufficient amount of research when listing our home and provided exceptional services when preparing the home for staging and visitors. All emails and correspondence where dealt with in the most timely fashion. It was a seamless and easy experience. They are well worth the investment when selling your home. We sold well over asking and and we look forward to doing business with them again.
— Kulsoom Karmouch
This is the second time I've worked with Jenna and Brooke and my experience have been great. They are very responsive whenever I had any questions and helped me get a great deal on my property. I’d definitely recommend them whether you’re looking to buy, sell or rent!!